Case Studies

Retail

Walmart

Because Wal Mart's international divisions are key to its expansion, all business practices must be accurate and understandable. Language Translation, Inc. aided substantially in that effort by translating all back-office accounting manuals and computer screens from English into: Spanish ( Mexico), Spanish ( Argentina), Portuguese (Brazilian), Canadian French and Chinese. An LTI team devoted 18 months at Wal*Mart's Bentonville, Arkansas, headquarters performing this assignment.

Automotive

Kia Motors

Because of its intense customer focus, Kia Motors America insists on accurate, easy-to-understand translations of its vehicle owner manuals. With that in mind, Kia contracted with Language Translation, Inc. to translate into Spanish owner's manuals for the Sephia and Sportage vehicles. The results: Ease of comprehension for a vital market segment of Kia Motors America: the Mexican-American population who are fluent in Spanish but not English.

Kia Motors America, based in Irvine, California, is dedicated to the strategies of its parent company, Kia Motor Corporation of Seoul, South Korea. The guiding principles are easily stated: “Provide high-quality, high-value vehicles at prices well below the competition and back them up with a 10-year, 100,000-mile warranty and a customer-first policy.”

Health Care

University of California, San Diego (UCSD)

Language Translation, Inc. is proud to have assisted a variety of UCSD departments with their language translation needs. These include the Medical Center, Reproductive Medicine Department, Patient Education Department, Owens Clinic and Anti Viral Research Center.

Hospitality/Restaurants

Hotel Del Coronado

Contributing to the Hotel Del Coronado's excellent customer service are numerous dedicated employees, many of whom speak only Spanish. Thanks to Language Translation, Inc. these food servers, maintenance workers and cleaning crews can now read their employee manual in their native language. They can also understand management's key messages because LTI has provided interpreting services for employee meetings.

When Spanish-speaking employees can comfortably understand management messages, they are better able to implement the hotel's rules for impeccable conduct and superior hospitality. Translation Services is proud to be part of those successes.

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Rubio's

When Rubio's needed its employee newsletters and an employee manual translated into Spanish, it called upon the expertise of Language Translation, Inc. The result: better-informed, employees dedicated to implementing the company's mission: Serving tasty food quickly and efficiently at affordable prices.

Rubio's Fresh Mexican Grill is a leader in the high quality, quick-casual Fresh Mexican Grill restaurant segment. Rubio's serves a range of flavorful, Baja-style foods including the now “World Famous Fish Taco.” Headquartered in Carlsbad, California, Rubio's operates, licenses or franchises 143 restaurants in California, Arizona, Oregon, Colorado, Utah, and Nevada.

Sports Teams

San Diego Chargers

Language Translation, Inc. has made a positive difference in the Chargers' promotional efforts. Its contribution: translating the Chargers' brochure into Spanish.

San Diego Chargers “An integral part of San Diego County's sports history since 1959”, the San Diego Chargers are perhaps as well known for their community spirit as they are for their football games. As a quote from senior management summarizes, “San Diego Chargers fans are the best in the NFL, and the entire Chargers organization has a great appreciation for the support they give us.” Much of that support comes from the Spanish-speaking fans who live in San Diego and nearby Tijuana and Rosarito Beach, Mexico. Providing this vital base of fans with promotional information is key to the Chargers' business development strategy.